Media using tragedy to engage audience, boost social media activity

Once upon a time, a long time ago, I “liked” the WLS-TV/ABC 7 Facebook page. For much of the duration, the page was great for providing Chicago area news, weather and any other tidbits of interest — exactly why I “liked” it to begin with.

Of late, I started becoming annoyed with pages like ABC 7, or any other, that have gone a bit heavy with encouraging their followers to “like” or “share” a given status…

I get that active social media management means you want as many people to “like” or “share” your page or the content on your page as much as possible. The level of annoyance crossed the line when I thought ABC 7 was using (deliberate or not) the sympathy surrounding the death of the 19 Arizona firefighters as part of their social media strategy…

I don’t want to see it. I’m not interested in seeing tragedy be used as a means to engage an audience. I understand such strategy happens all the time to a much greater extent in the real world, but with Facebook(!)… it especially strikes me as sleazy.

Megan Glaros is on vacation; returns next week

I’ve received a few inquires regarding the absence of meteorologist Megan Glaros from WBBM-TV/CBS 2’s morning news this week.

While I assumed she was enjoying a well deserved vacation, I can understand why CBS 2 viewers might think there was more to her absence, considering that the station surprisingly parted ways with Susan Carlson a mere three weeks ago.

Just to double check, I asked Glaros if she would be back next week. She tweeted the following:

And there you have it…

Mitch Rosen keeping Score: Declines WGN program director job, stays at WSCR

Mitch Rosen

Mitch Rosen, program director at WSCR-AM (670 The Score)

By the end of Jimmy de Castro’s first day as president and general manager of WGN-AM 720 on Monday, Bill White had been relieved of his duties as program director while Mitch Rosen (pictured, right) was the leading candidate to replace him.

While we now know that Rosen, program director at WSCR-AM/670 The Score is not going to WGN, the waters around Tribune Tower have quickly become turbulent (quite the contrast to what I said on Sunday when suggesting de Castro would not impose immediate change).

While Rosen declining WGN is newsworthy, the decision to stay at the Score may be more prominent. It shows a tremendous amount of confidence by Rosen to both the Score and parent company CBS Radio.  With the volatility that has become so common in radio these days (and CBS Radio being no stranger to such behavior), I don’t see how Rosen declines such an opportunity without first knowing that his current position is not only secured, but that he’ll be able to continue operating with the freedom and flexibility he’s had for the better part of four years.

As a passionate radio fan, I can’t help but find myself at the edge of my seat when thinking about today’s corporate radio culture. In January, a “Secret Squirrel” post on Mike Anderson’s STLMedia.net blog noted that CBS Radio was on the verge of selling their St. Louis cluster of stations, including KMOX-AM 1120 to Cumulus Media. The very thought of that happening was enough to ruffle the feathers of those within the St. Louis radio bubble. Not helping, I’m sure, was the recently formed alliance between CBS Radio and Cumulus in the launching of the CBS Sports Radio network. If the CBS Radio/Cumulus deal happened in St. Louis (it hasn’t), what kind of ramifications might that have in other markets where CBS Radio has an abundance of stations?

As for Rosen, I had mixed emotions about him possibly taking the WGN job. With WGN and the Score being the two Chicago stations I listen to the most, I found myself wondering which station would benefit the most by having him. Rosen has proved he is capable of managing big named personalities and egos, while also having a pulse for what works in today’s radio environment.  While I hesitate to give him full credit for the Score’s modern day ratings success (I think the arrival of Dan McNeil and the leftover staleness at ESPN 1000/WMVP-AM were huge catalyst), I came to the conclusion that perhaps, Rosen has done all he could at the Score and was ready for a new challenge.

That certainly would have been justification for taking the job. Now that challenge is left for someone else.

While the search for WGN’s new program director continues, I am left with one question… does de Castro have a plan B?

For more about Mitch Rosen, I highly suggest listening to the interview he did with the “Radiogirl” Margaret Larkin from earlier this year.

Podcast: The Blowtorch Soundoff on Jimmy de Castro’s first day at WGN Radio

Speculation is running rampant ahead of Jimmy de Castro’s first day at WGN-AM 720 tomorrow as the new president and general manager. Many seem to think he will come right in and make an abundance of changes in the first week, if not on day one.

As I discuss on the podcast, that is last thing de Castro should do. There is especially one important long-term decision that de Castro will first have to make, if it hasn’t been made already.

[Note: The podcast is still an experimental feature for the website. While I’m unsure if I will continue doing these, I do know I have a lot of work to do to improve my speaking ability. Perhaps, that is the reason why I hesitate to make these a permanent fixture to the website. I hope to get better.]

Approximate Podcast Length: 6 minutes

Use the player to listen now, or click the download link to save it to your computer or mobile device.

Media Bits & Bytes (5/30/13)

– In my “blog reserves” was an entry entitled “Memo to Mary Frances Bragiel: Spit the marbles out of your mouth.” Even though I wrote the entry some time ago, I never got around to posting it, primarily because I thought the title was a bit mean. Now that Bragiel has left WLS-AM 890, it’s a moot point. The other reason I withheld from posting that blog was because I wasn’t sure how much at fault she was.

The time WLS allows for news, traffic and weather is ridiculously short these days. That might explain why Braigel has sounded absolutely terrible since joining WLS (I don’t remember hearing her on WBBM-AM 780, so I can’t comment about her performance there). Whenever she delivered a newscast or recited the traffic and weather, I could barely make out what she was saying since she talked so fast. When uttering WLS, it sounded more like a slurred “dub-L-S!”

In recent weeks, I’ve noticed afternoon traffic anchor Christina Filiaggi descending into Braigel-level bad. I don’t ever recall hearing Jim Johnson, John Dempsey or Wendy Snyder ever sounding that bad. Somehow, they pull it off.

– In April, WMVP-AM/ESPN 1000 made some changes to their daily schedule, prompting the station to market itself as the “all-new” ESPN 1000. Asides from the one hour addition from Colin Cowherd’s syndicated ESPN Radio show, all the station did was switch hosts in their midday and afternoon slots (Carmen DeFalco and John Jurkovic to middays, Tom Waddle and Marc Silverman to afternoons). The “all-new” wore off about a week after the switch. Now, almost two months later, it just sounds silly.

– A friend of mine commented on Facebook yesterday that CLTV’s live storm coverage was nowhere to be found on Tuesday night when a tornado warning was issued around the Joliet/New Lenox area. Meanwhile, my Weather Bug Elite app on my Android phone was also a failure, issuing no alert for the tornado warning (I was in the area where the warning was issued!). As the sirens were going off, I downloaded the AccuWeather and Weather Channel apps to see if they issued any alert for the tornado warning. They did, while Weather Bug was more than happy to alert me about a flash flood warning and a severe thunderstorm warning.

– During the chaos of the storm, I checked Facebook  to see if any of my local friends had any information to share. As usual, the news feed posts were all out of order, even though I have repeatedly changed the settings so that posts appear in chronological order (I hate how Facebook constantly changes the setting so what they deem as most important appears first… and usually out of order). When I went on Twitter and searched “New Lenox,” I saw an abundance of tweets from people in the area –even though most of the tweets were from people making light of the situation, I at least was able to quickly connect with others in the area.

If there were to have been an actual tornado touchdown nearby, I would likely have known about it because of Twitter. Twitter’s search and live results is simply awesome. I find it unfathomable that after all this time, Facebook is still so behind on this.

Earth to Facebook… while the rest of the world uses Twitter during a time of crisis or while watching their favorite television show or sporting event live, you are becoming more irrelevant! Talk about an abysmal dropping of the ball.

– Thumbs down to Google for recent “upgrades” to Google Talk, now known as Google Hangouts. Whether using Gmail via a web browser or the new Hangouts app on either my Razr Maxx phone or my Galaxy Tablet, who at Google thought it was a good idea to remove the indicators letting me know if a contact is online, offline or inactive? The app, especially on my phone, is super sluggish, making it almost useless. For now, I’ll downgrade to the old Google Talk app.

– I’ve noticed a huge uptick in unique hits on the site in recent days. According to my site stats, most of the visits are from people Googling why Susan Carlson is no longer on the WBBM-TV/CBS 2 morning news. While CBS 2’s morning news ratings were near last place, there seems to be a lot of viewers unhappy with the situation.

Score Shuffle: Barry Rozner and Matt Spiegel should have a permanent show on WSCR

One of my favorite WSCR-AM/670 The Score hosts is someone who isn’t even with the station full-time. Barry Rozner, columnist at the Daily Herald, co-hosts “Hit & Run” each Sunday and regularly fills in for various shows on the Score. Rozner is highly intelligent and able to convey his vast amount of insight and opinions without the added pompousness or hostility commonplace in talk radio these days.

While Rozner has been paired with several Score hosts, my favorite pairing is when he’s with Matt Spiegel. Together, the two hosted “Hit & Run” each Sunday morning the last several years during baseball season. Unfortunately, Spiegel opted not to host the Sunday morning show this season due to increased family obligations (Spiegel’s day job is co-hosting the Score’s midday show with Dan McNeil).

I was reminded how good Rozner and Spiegel sound together when the two worked a Memorial Day shift earlier this week (Rozner was filling in for McNeil). Their individual personalities differ enough to separate them, but not enough to where they awkwardly clash. Their pairing blends the prim and proper Rozner with the more loose-fitting Spiegel. It’s almost like a check-and-balance system. It just works.

Ideally, the two would have a regular weekday show on the Score — assuming Rozner is able to or would want to add full-time radio to his plate.

Just for fun, below is the lineup I would like to see implemented at the Score:

  • 5 a.m. to 8 a.m. –  Mike Mulligan and Brian Hanley
  • 8 a.m. to 11 a.m. –  Barry Rozner and Matt Spiegel
  • 11 a.m. to 2 p.m. –  Dan McNeil (more on this further below)
  • 2 p.m. to 6 p.m. –  Terry Boers and Dan Bernstein

The current pairing of McNeil and Spiegel is not bad, but it isn’t my favorite. Simply put, the two are just too much alike — in personality and delivery. Ideally, McNeil would be paired with someone with a bit more contrast.

If the Score were to implement a Rozner and Spiegel show, an alternative partner for McNeil might be Ben Finfer, who currently is the show’s producer and a regular fill-in host for Spiegel. Perhaps, another possibility may be John Jurkovic — current co-host of WMVP-AM/ESPN 1000’s midday show and former afternoon co-host with McNeil — whose contract at his current station is believed to be expiring this summer.

The rest of my proposed line-up shuffle trims an hour from each existing WSCR show, while also pushing the start of McNeil’s show to 11 a.m., instead of his current 9 a.m start. I still can’t get used to listening to Mac in mid-mornings, after many years of listening to him in afternoons.

From a business perspective, there is hardly any reason for the Score to consider amending their current lineup — ratings wise, the station is dominating against ESPN 1000. I get that the bottom line is the main consideration for programming, but in this case, I wish Mitch Rosen, the Score’s program director, could make a proactive move for the sake of enhancing the station’s lineup.

It’s a case of taking something that is already good, and making it better. Such a concept is rarely executed in radio these days. Too many program directors and corporate owners are content at playing it safe.

What’s Old is New: Jimmy de Castro hire puts WGN through the ‘Loop’

The Tribune Company dropped a bombshell this morning by announcing the hiring of Jimmy de Castro as the new president and general manager of WGN-AM 720 in Chicago. He starts June 3.

De Castro’s vast radio and digital media background makes this a monumental move for the Tribune-owned news/talk station. The added element of awesomeness is that de Castro reunites with Tribune Broadcasting President Larry Wert — the two of them were instrumental in the operations of WLUP-FM/97.9 The Loop during the mid 1990’s. While Wert’s primary priorities are involved with the Tribune’s various television stations throughout the country, de Castro will be in charge of the day-to-day operations at WGN Radio.

De Castro also has history with current WGN morning host Jonathon Brandmeier and WGN afternoon host Garry Meier from their days at WLUP, further solidifying the Loop reunion tour. How long before someone on a message board or on Twitter insists that de Castro hiring Steve Dahl is all but imminent?

Until today, the short-term future of the station has been murky. Tribune executives, including Larry Wert himself, have carefully been vague whenever referencing WGN’s future. The de Castro hire seems to suggest there is some type of commitment from Tribune towards rebuilding the station, as opposed to immediately selling it.

That is a stark contrast from the end of last year when the company was in the final stages of its four-year bankruptcy. It was highly believed that the aggressive expense cutting then taking place at WGN was in anticipation of an eventual sale of the station. The departure of long-time Vice President and General Manager Tom Langmyer, the firing of the highly rated Milt Rosenberg, splitting the poorly rated Mike McConnell into two midday shifts and the hiring of two inexpensive talents Carol Roth and Turi Ryder were interpreted as the beginning of dark days for the station (also not helping was the departure of John Williams, who has publically stated that the decision to leave was his).

Until recently, WGN was a leading source of revenue for Tribune, even while the station struggled with internal turmoil during the Randy Michaels and Kevin Metheny era. Though station revenue has nosedived of late, hiring a radio pro like de Castro is a sure indicator that the company thinks it can turn things around.

While it remains possible that the company’s long-term plan is to rebuild the station and then sell it for top dollar, such a strategy may be risky. The purchase of the iconic New York news/talk WOR-AM last summer by Clear Channel was reportedly for $30 million.  While $30 million certainly isn’t chump change, it’s a low number compared to previous trends where such stations would have likely sold for a higher amount.

There are no guarantees when approximating the future value of WGN or any radio station. Concerning WGN, the expenses invested in rebuilding the station, whether that rebuild works or not, the downward ratings trend of the news/talk format in general, and the continued advancement of technology all make it risky to not go for the fast grab of cash now, as opposed to maybe three to five years from now.

If WGN went up for sale tomorrow, they would likely have a decent list of potential suitors – Clear Channel, Cumulus Media and/or Hubbard Broadcasting might all possibly be on that list.

I have no doubt Clear Channel would love to have a strong Chicago outlet on the AM band. At present, Clear Channel/Premiere Radio syndicated programming airs up the dial on Cumulus-owned WLS-AM 890, which is believed to soon drop all Premiere programming (i.e. Rush Limbaugh, Sean Hannity) in place of their own syndicated programming (i.e. Mike Huckabee, Michael Savage or Geraldo Rivera). There is very little reason why Clear Channel would not want to have WGN as an option to either carry their syndicated shows or make money off some type of local talk format.

Last year, it was rumored that Cumulus was interested in purchasing WGN. That certainly was a rumor that made me shutter (concerning WGN, I’d take my chances with Clear Channel as opposed to Cumulus).

As a WGN fan, I’m excited. I hope today’s hiring is the beginning of better days. de Castro certainly will have his work cut out for him. Though I do not expect him to make any quick changes, I do hope one of his first priorities is to address the awkward midday schedule — the current schedule with Mike McConnell working the 10am-12pm and 1pm-3pm shifts must change. An upgrade to Carol Roth, now hosting the “Noon Show,” is badly needed.

The station needs to figure out what it wants to be. Right now, middays (with McConnell and Roth) is more or less a current events format, while the morning and afternoon shows are more “loose” or free spirited entertainment. WGN needs to pick a lane and implement a daytime schedule that is consistent with the format. It’s somewhat okay to break format during evenings and on weekends, but the daypart format must be consistent.

WGN Radio was given a second chance in late 2010 following the removal of Randy Michaels and Kevin Metheny. Tom Langmyer and Program Director Bill White did the absolute best they could at undoing most of the damage done by Michaels and Metheny (even with some hurdles leftover, such as McConnell’s long and expensive contract, or Sean Compton’s hiring of Brandmeier). The hard work by Langmyer and White sadly came crashing down at the end of 2012.

With Wert and de Castro now overseeing things, WGN appears to have been granted a third chance. Let’s hope the third time’s the charm.

Loud and Clear: WGN’s Jonathon Brandmeier incapable of handling serious news

Jonathon Brandmeier

Days prior to his Dec. 2011 debut as morning host at WGN-AM 720 in Chicago, Jonathon Brandmeier, in an interview with Chicago media critic Robert Feder, claimed he was capable of handling serious breaking news.

Absolutely, positively. I just absolutely can do it. I always consider myself a journalist. Ron Magers used to say, “Brandmeier will take a story and peck it apart like a chicken until he gets every feather off of it.” I feel like that’s what I do. They’ll have me and the great resources of the Tribune Company. These guys know what they’re talking about. Believe me, I know what I’m doing.

Luckily for those listening to WGN in the morning, Brandmeier hasn’t had to really handle an immediate breaking news situation — outside of a winter snowstorm or the morning after the Boston Marathon bombings (more on that later).  I listened to Brandmeier this morning to see if he would discuss, or how he would handle discussing, yesterday’s devastating tornado damage in Moore City, OK.

Brandmeier began the show with staff meteorologist Tim McGill to talk about the situation. Ignoring some of the borderline humorous side remarks or connotations coming from either Brandmeier or his sidekick Buzz Killman, I thought the conversation was decent, for Brandmeier standards.

Any positive vibes I had went out the window as soon as I heard the theme music for the Wicked Witch of the West’s character from the “Wizard of Oz.” I understand the connection and that the tornado was such an important component of that movie.  I get it.

What Brandmeier or someone on his staff apparently doesn’t get is that because that song is associated with an aloof movie character who ultimately was meant as comedic fodder, the playing of that song mocks the seriousness of the story, whether intentionally or not. This natural disaster killed or injured countless people and has shattered the lives of many more.

How appropriate was it for Brandmeier to congratulate a runner for completing the Boston Marathon — when considering how steep some of those hills are — during an interview the morning after the bombings!?

Thankfully, he wasn’t on WGN the day after Sept. 11, 2001. Is it too far fetched to imagine him asking one of the rescue firefighters “so… after learning of the attack, did you still slide down the pole while on your way out of the station?”

Memo to whoever is left running the Tribune Tower: It is high time to constrain your morning host and his staff. And if the consequence of that results in him leaving, so be it. His ratings have dropped significantly since joining the station, and if the rumors are true that he never got around to signing his contract, then what’s the hold on not upsetting him? It’s not like his leaving would cost the station that much, if anything.

More like an addition by subtraction.

Surreal Video: Approaching tornado forces KSN anchors to take cover during live storm coverage

My feeling of uneasiness during severe weather quickly upgrades to full blown nervousness when tornadoes become a real possibility. I’ve had a fear for tornadoes since sitting through my first tornado drill as a kindergartener, not fully understanding why we were seated Indian style in the hallway and being told to cover our heads while listening to a scary sounding siren in the background.

For as unsettling as a tornado siren can be, I can’t imagine watching live storm coverage on my local newscast and witnessing the sheer panic as the weather guy and the other anchors run off the set to take cover from an approaching tornado.

That’s exactly what viewers saw on Sunday afternoon while watching KSN-TV in Wichita, KS. Simply surreal and terrifying at the same time.

The devastation that Mother Nature has unleashed in recent days is absolutely horrific. I found it difficult to get too upset after last night’s Blackhawks loss while thinking about the people impacted by those storms, especially in Moore City, OK and how terrorizing it must have been for those students taking cover in their school’s hallways.

While the national media is all over the storm’s aftermath, you can also get a more local perspective from various Oklahoma City media outlets, including KTOK-AM and KWTV-DT (which is streaming their live television broadcast online).

Podcast: The Blowtorch Soundoff on CBS 2 releasing Susan Carlson, WIND’s lame ‘answer’ to imaging, and more

Today, I unofficially launch the “Blowtorch Soundoff,” an experimental podcast where I spew off whatever is on my mind related to media.

Discussed on this recording, about 12 minutes in length:

  • Full thoughts on WBBM-TV/CBS 2 releasing morning news anchor Susan Carlson on Friday.
  • My rant against WIND-AM/560 The Answer’s awful imaging and voiceover work.
  • Mike McConnell of WGN-AM 720 having no idea of the Facebook “like” concept.
  • While I debut my podcast, the Radiogirl Margaret Lakin earlier this week posted her 100th podcast, where she interviews WLS-FM 94.7’s John Records Landecker.